LimeLight Jewelry

Frequently Asked Questions

General Questions

We do not ship worldwide, we only ship to the United States.

Unfortunately we do not have gift-vouchers, however we do occasionally offer coupon codes through email promotions, so sign up for our newsletter to get coupons when available.

We do not provide refunds after the product is shipped, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read product description before making a purchase. If you would like to make a warranty claim, you may contact product’s manufacturer by sending us a message with your order #number, in most cases warranty is not offered. (not all items are warrantied by the manufacturer only when it has been clearly stated on the products listing page.)

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to

This document was last updated on May 8, 2020

yes, you can use a coupon code if you receive one in your email newsletter that we send out sometimes when you sign up.

Unfortunately we have a 0 day return policy. We do not accept returns.

Your item’s will be shipped out whenever funds are received in our end. We hope this answers any question about when your item’s will be shipped out. LimeLight Jewelry tries to make every customer have the best eCommerce shopping experience. Thank you for understanding our order policy here at

Sorry, orders may not be canceled after being placed. Please make sure you review your order before placing it.

Thank you,

LimeLight Jewelry

(If you are running into any technical issues please email or call customer service and we will try to assist you as much as we can.)

Shipping may take a couple of weeks depending on the item availability and stock, if the item is being shipped from outside of the United States shipping delay might be not unusual . Rest assured we work around the clock processing and shipping out orders as fast as possible.

(tracking is usually available whenever possible depending on items ordered)

There is still a lot that is unknown about COVID-19 and how it spreads. Coronaviruses are thought to be spread most often by respiratory droplets. Although the virus can survive for a short period on some surfaces, it is unlikely to be spread from domestic or international mail, products or packaging. However, it may be possible that people can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

For more information about the Coronavirus/COVID-19 you can visit

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